Privacy Policy

Noble Roofing Ltd. Privacy Policy

Effective Date: April 24, 2024

This Privacy Policy describes how Noble Roofing Ltd. (“we,” “us,” or “our”) collects, uses, and discloses your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA) when you use our website located at https://nobleroofing.ca/ (the “Website”).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

• Personal Information: When you contact us through our website, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include:
  • Name
  • Email address
  • Phone number
  • Property address (if requesting a quote)
• Usage Data: We may also collect information about how you access and use the Website (“Usage Data”). This Usage Data may include:
  • Your IP address
  • Browser type
  • Operating system
  • Referring / exit pages
  • Dates and times you visited the Website
  • Pages you viewed on the Website
  • Time spent on those pages

Use of Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the Website
• To process your inquiries and requests
• To send you information about our services and promotions (with your consent)
• To improve the Website and your experience
• To analyze how you use the Website
• To comply with any legal obligations

Sharing Your Information

We may share your Personal Information with third-party service providers located in Canada or elsewhere who help us operate the Website and provide our services. These third-party service providers are obligated by contract to keep your information confidential and use it only for the purposes we have disclosed.

We will not share your Personal Information with any other third party without your consent, except:

• As required by law, such as a court order or other legal obligation
• To investigate potential breaches of our terms of use
• To protect the rights, property, or safety of ourselves or others

Data Retention

We will retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and as permitted by PIPA. We may also retain Usage Data for a longer period for internal analysis purposes.

Your Rights Under PIPA

You have certain rights regarding your Personal Information under PIPA:

• You can access your Personal Information and have it corrected if inaccurate.
• You can withdraw your consent for us to use your Personal Information.
• You can request that we delete your Personal Information.

To exercise any of these rights, please contact us using the contact information below.

Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone number: (250) 686-4500
• By mail: 569 Cairndale Rd, Victoria, BC V9C 2R1